RETURNS & GUARANTEE POLICY

Returns
Free returns for 90 days.

Guarantee
To ensure you are completely satisfied with your purchase, you have a 100% money back guarantee if you are unhappy with your product by some reason. You may make a claim within 90 days from the date of purchase.

Warranty
If Product was refrigerated, once received, you are entitled to a replacement or refund for a failure of the Purchase. You are entitled to have the Product replaced if the Product fail to be of acceptable quality.
 
You may make a claim under this cause for Product defects within 90 days from the date of purchase.
 
In order to make a Claim during the Warranty Period, you must provide your order number and provide proof (image or video) of Product defects by email at [email protected]
 
Where the Warranty Claim is accepted then Surstromming.com will, at its sole discretion, replace any unacceptable Products with a new or equivalent during the Warranty Period at no charge.